Originally Posted by Kazanir
Gurg's post is pretty much exactly what I posted in our forums 4 weeks ago when I took over as the branch leader for Virakar's WoW branch. Thus far, those guidelines (and recruiting competent players to fill the vacant slots) have given us new Al'ar and Karathress kills in the past two weeks, with Leotheras to follow Monday (we hope.) Our results have been nothing but positive, despite the whining, angst, emoness, bitching, and other crap from some older members of the guild who weren't willing to commit, or couldn't make the cut, and feel displaced because of it.
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The fact is, something like this will happen at some point, or you will always be miserable.
Either the guild trudges on, carrying the weight of a bunch of players where it can, and you will slowly make progress, at the cost of your mental health.
Or you lay down the gauntlet and say enough is enough. You are not here to baby sit others. You are here to enjoy this game, and having to pick up the slack of 3, 5 or 10 raiders is not your idea of fun. Either jump ship, or start an evolution/revolution of your guild to cut down on the people who *think* they are hardcore, but are self dillusional.
You need to find a "bad cop" basically.
I'll give you a little example.
Fusion recruited a hunter about 5 months ago. He showed great potential. Had some good skill. But he got complacent very quickly. We thought he might be going through an adjustment period to get used to tank threat, and how others played, but he never got better. He talked big game, but just did not pull the numbers of our other resident hunter. No one wanted to do it, but I laid down the law and gkicked him. There was no reason to say anything. Week after week after week of him being extremely sub par on WWS reports, SWStats etc, whatever. It meant he wasn't puting in the effort. (FYI, yes we took gear discrepencies into account - he actually out geared our other hunter, and still performed like shit compared to him).
It wasn't easy, I'll admit. We had some small rumblings from the guild wondering why he was kicked. He wasn't an asshole, but the fact was that he was running at about 70% of what we knew was possible.
EDIT: Just to clarify, in some cases like this we have simply demoted people to a friend status in the guild, however there was one other factor that led to the gkick, which is drama and doesn't need to be spelled out.
I'm not trying to champion a scenario where you are kicking people left and right because they fuck up, or don't bring there A game. But you need to start trending people over time, and see how they stack up against others in their class or role. Give them 1 fair warning. If you don't see improvement, crack the whip.