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What people don't know won't hurt them. As you yourself know, most enhancement shamans are running around with 1.8 speed mainhands, dropping GoA for their melee groups, and not knowing any better. What does Blizzard have to gain from sending a personalized letter to Joe Clueless that essentially reads, "Hi, you probably don't understand half of this, but we nerfed you because you were too strong. Enjoy your time in the World of Warcraft!"
A huge portion of the playerbase is casual beyond what anyone who reads this board would ever consider "casual." Avid fans seek out the information they care about, under the current system. Casual players will hear about the big stuff, "Hey, there's a new dungeon in the next patch" or "Arenas are now live!" or "there's an expansion coming out next year that'll raise the level cap to 80 and let people interact with Arthas."
From a purely self-interested perspective, why should Blizzard do what you suggest?
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