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Old 10/05/07, 6:40 AM   #1
Zurgat
King Hippo
 
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Troll Rogue
 
Aszune (EU)
2.2 & Disconnects during raids

Since before 2.2 i'm getting large unexplainable lagspikes, however since 2.2 these quite frequently result in a freeze and disconnect.
Much to the raid's annoyance obviously, not to mention my own.

I've tried disabling msn, icq, and anything other than teamspeak, wow and winamp.
Odd enough winamp(internet radio) stops playing when i freeze, which makes me think it could be related to the router i'm using. And even with winamp disabled the DC still occurs.

The issue displays itself in the following manner :
Everything seems fine, but then you notice that mobs don't update anymore, nobody is casting spells etc, people on TS still talk for a few seconds but then you can't hear them anymore either. A few seconds later the game freezes, and another 4-5 seconds later, either everything continues normally (wow continues normally), or wow boots you to the login screen, and teamspeak continues normally. Due to some weird bug in winamp it does kick the volume up to maximum output however.

Wednesday during our first Al'ar kill, i had only 1-2 disconnects. 1 during al'ar, 1 on the solarian trash.
But, yesterday was very bad, DC after zoning in, DC when lurker was at 70%, another DC during the trash to tidewalker, and yet another DC while smashing on Morogrim.

So, a few things...
I'm noticing a few players have a similar problem, if it's not the router then perhaps it's addon related. (the well known flood+disconnect protection that the blizzard server uses)
To try this out, i disabled KTM, Grid, Recap, and a few non essential interface addons.
I didn't disconnect during Karathess, curious. But it's too soon to really give a verdict.
I'll experiment a some more later either way.

Perhaps i'm not alone in this, but for sure patch 2.2 has made the disconnects a lot more frequent.
Any advice is welcome.

Last edited by Zurgat : 10/05/07 at 6:46 AM.

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Old 10/05/07, 7:08 AM   #2
Necto
Glass Joe
 
Night Elf Warrior
 
Silvermoon (EU)
1. Delete cache folder (always do this after each patch or any lag related issues)
2. It's been found that starting up VT or TS after you start up WoW will cause some lag, First start your voip-tool.

other likely causes for lag atm:

- Blizz VOIP if enabled on your realm.
- Telia.net (perform a tracert to check)
- Beerfest music is buggy (CRTL-M twice if the music keeps on going)
- The usual not updated mods.

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Old 10/05/07, 7:26 AM   #3
koaschten
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Worgen Rogue
 
Auchindoun (EU)
Another idea would be to install http://files.wowace.com/FuBar_AddonS...mFu-r50367.zip and monitor your addon traffic, or people that send excessive amount of messages to the sync channels.

How to get an Android Authenticator on your PC. (updated feb'11)

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Old 10/05/07, 7:33 AM   #4
Zurgat
King Hippo
 
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Aszune (EU)
Originally Posted by Necto View Post
1. Delete cache folder (always do this after each patch or any lag related issues)
2. It's been found that starting up VT or TS after you start up WoW will cause some lag, First start your voip-tool.

other likely causes for lag atm:

- Blizz VOIP if enabled on your realm.
- Telia.net (perform a tracert to check)
- Beerfest music is buggy (CRTL-M twice if the music keeps on going)
- The usual not updated mods.
TS works quite ok,
Cache folder automatically resets after each patch, but i'll make sure,
Disabled all music (prefer winamp for less repetition),
No VoIP on our realm yet,
Some addons not up to date 100% but mostly working just fine,
I'll check if i'm connected to telia, doubt it however. Dos shell: tracert telia.net, or how?


Originally Posted by koaschten View Post
Another idea would be to install http://files.wowace.com/FuBar_AddonS...mFu-r50367.zip and monitor your addon traffic, or people that send excessive amount of messages to the sync channels.
I'll give that a try(was hoping there was an addon like that), i suspect KTM is pretty spammy as well.
Recap also seems to hog or leak memory even when i pause it, which is weird.

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Old 10/05/07, 8:00 AM   #5
Necto
Glass Joe
 
Night Elf Warrior
 
Silvermoon (EU)
Originally Posted by Zurgat View Post
I'll check if i'm connected to telia, doubt it however. Dos shell: tracert telia.net, or how?
Running a Trace Route

The trace route tool is available for both Windows and Mac OS. It is used for checking network connections between client and server (e.g. between your PC and the World of Warcraft Servers). It shows the servers as well as the time your data takes to make its way through the internet.

How to perform a Trace Route in Windows:

Go to Start then click Run

Type cmd in the textbox and click OK

In the black cmd.exe type tracert eu.logon.worldofwarcraft.com > C:\tracert.txt and press Enter on your keyboard.

Please be patient as performing a trace route may take a couple of minutes. The trace route is finished when you can see the prompt again.

Now a file called “tracert.txt” is created on your hard disk drive (C which contains your trace route information.

Finally, type exit at the prompt and press Enter on your keyboard to close this window again.

How to perform a Trace Route in Mac OSX:

Click on Go in the menu list

Choose Utilities

Click on the Network Utilities icon

In the next window choose the Trace flag and fill in the name of the login server in the upper block: eu.logon.worldofwarcraft.com

If you open the tracert.txt file. You will see 3 kinds of information regarding the route that internet traffic is taking from your computer to the realm you chose:

1) The number on the far left is the hop number.

2) The next 3 numbers (with 'ms' after each one) is the length of time, in milliseconds, it takes for your computer to receive a response from the computer you are trying to contact. A high value, for example greater than 200 ms for broadband or 350 ms for dial-up indicates that traffic is slow, and can cause latency or 'laggy' play.
Asterisks (*) indicate that your computer did not receive a response from the computer you are trying to contact at all, which can keep you from connecting to our servers all together, or cause you to be disconnected abruptly.

3) The final piece of information is the DNS (or 'name') and/or the IP number of server you are trying to contact on this hop. If you did not receive any responses from this server, you may receive an error message such as 'Request Timed Out' or 'Destination Net Unreachable'.

Since our World of Warcraft servers are protected from unsolicited traffic and attacks, all the hops after you have reached our server may give you an error message such as Request Timed Out. Our current server names begin with various mixes of numbers and letters, and end in telia.net (example: prs-tc-ks51-geth0-1.telia.net)

All error messages you may receive after contacting our server can be safely ignored for troubleshooting purposes, and they do not indicate a problem with your internet connection.

If you see any error messages or asterisks in your trace route for the hops before you reach our servers, you may need to contact your Internet Service Provider (ISP) and provide them with your trace route information for further troubleshooting.

For more information concerning trace routes please visit:
traceroute - Wikipedia, the free encyclopedia

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Old 10/05/07, 8:31 AM   #6
 sp00n
banned
 
Night Elf Rogue
 
Wrathbringer (EU)
Oh boy, that recalls something.
A *long* time ago, while still leveling my main character in STV, I experienced such behavior as well.
It was awful, mobs didn't update anymore, I could run around freely but nothing else updated and eventually got disconnected.
I was running a traceroute program (Ping Plotter), and it clearly showed that my whole internet connection was down during these 'lag spikes'. The thing is... it wasn't my internet connection's fault. When I wasn't running WoW, I'd see zero disconnects / timeouts.
It was only when I was running WoW that those connection blackouts started.

As far as I can remember it, I couldn't really fix it myself. I tried to follow the FAQ about network cards here, but my network card didn't have that "Checksum Offloading" setting, and the other didn't help much.

The problems went away after some time just as they had started.


The only other time I encountered such problems were when my former provider (Deutsche Telekom) had some struggle with Telia about the interconnection fees and consequently a large portion of Germany had a bad connection to the server (that was also the time when we set up a proxy server in Austria to circumvent this problem).


My best guess is that your provider currently may have some problems with the interconnection to Blizzard's servers, maybe a router/switch blew up, maybe they are operating on their limits or simply are having technical difficulties.

However, try with zero addons installed and let a ping to telia.net or something running in the background and see what happens.


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Old 10/05/07, 8:45 AM   #7
 Klasto
Piston Honda
 
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Orc Warrior
 
Sunstrider (EU)
Run a trace route and ping -t xx.yy.zz.tt (this is the ip of the last hop before you reach blizzard's network). It should give you an estimate idea about disconnects.If you time out thrice in a row, you are most likely dced.

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Old 10/05/07, 10:14 AM   #8
Zeln
Driving Instructor
 
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Goblin Warrior
 
Mal'Ganis
I am having similar problems right now. My provider is Cox Cable in the DC area.

Couple things
1. It is a constant issue for me on the server my alt is on. This server was one of the first to get the voice chat enabled. Even when my latency is showing up as sub 100ms I have these issues. On my main's server, Area-52 I only see it during raids, very infrequently. The last patch it has increased tremendously.
2. When it occurs I cannot get past my wireless router. Other machines in the house that are connected to the router through wireless can.
3. The issue only ever manifests when I am playing wow. My vent latency hits up to 8 seconds of lag.

By the way, it looks like right now even if you disable the sound the voice chat stuff still is active. I believe that is one of the fixes for 2.2.3.

I have AddOnSpam running, the major spam I am seeing is from others running SW Stats (I don't run it) and from my and others recount.

You may want to see if any of this helps you:
WoW Forums -> New solution to latency caused by sound

Last edited by Zeln : 10/05/07 at 10:19 AM.

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Old 10/05/07, 10:23 AM   #9
Apfelkäse
Glass Joe
 
Orc Death Knight
 
Kazzak (EU)
I've had the same problem, my problem was my network card, It was a RealTek 8139 family card, I just bought a new gigbit card and all my problems were gone

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Old 10/05/07, 10:59 AM   #10
Grimorium
Glass Joe
 
Dwarf Warrior
 
Dunemaul (EU)
Currently I'm suffering form the same symptoms, however in my case they do not seem to be related at all to the patch version or WoW.

Since the implementation of 2.2 I am disconnecting more regularly, while normally I was rarely afflicted by disconnects, but I think this isn't neccesarily related to 2.2 since I suffer from the same moments of non-connectivity while browsing/streaming video.

I have been running trace routes but they have not been conclusive so far. On a route during a disconnect my tracert wasn't able to get a response from my router, while it would normally get a response back from the router. On that same trace 2 servers in the telia network didn't give a reply either, that did give a reply on the normal trace.

Zurgat, could you please share what your geographical location is in Europe and whether or not your route gets traced through telia servers?

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Old 10/05/07, 11:05 AM   #11
Zurgat
King Hippo
 
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Troll Rogue
 
Aszune (EU)
I'm in the Netherlands, near Amsterdam.
If that helps any.

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Old 10/05/07, 11:11 AM   #12
Illundai
Bald Bull
 
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Orc Death Knight
 
Talnivarr (EU)
I had the same issues, it's (or it was for me) sound card related.

Read here: Sound Post 2.2

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Old 10/05/07, 11:22 AM   #13
Grimorium
Glass Joe
 
Dwarf Warrior
 
Dunemaul (EU)
Im connecting from the Netherlands, Delft. My provider is Orange(ADSL), and my trace route probably follows similar lines as yours Zurgat, on the way tot WoW servers several of the hops are in/around Amsterdam. For the time being I'm going to chalk this up to a general networking issue. Probably one of those things that just dissapears at some point, but that you can't do much about in the mean time.

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Old 10/05/07, 11:29 AM   #14
Jubling
Piston Honda
 
Draenei Paladin
 
Argent Dawn (EU)
I've had the same problem since 2.2 hit as well. Last weekend was totally unplayable due to disconnecting continually as soon as I did more than stand around in a deserted area. I tried loads of different things, no addons, no cache, new sound drivers, new graphics drivers, -nosound, disabling the soundcard in the device manager, nothing helped.
Since then it has improved to only disconnecting a handful of times a night. I have no idea what made it work better, it was after I gave up trying more fixes.
I have Telia (Stofanet) as my isp and live in Denmark.

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Old 10/05/07, 11:48 AM   #15
Wodahs
Don Flamenco
 
Human Rogue
 
Lightbringer
Your description is very similar to receiving more data than your connection can support. That can be an isp issue, or it very well could be aggravated by addon syncing. Fubar addon spam is excelent to troubleshoot this. You will see after running it, that dotimer's older version sends 5-6 times more data than ktm does. KTM may not be the best addon cpu wise, but overall datawise, its not far off threatlib.

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Old 10/05/07, 1:11 PM   #16
Zurgat
King Hippo
 
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Troll Rogue
 
Aszune (EU)
After running a preliminary Tracert, it does seem to end up near telia....
I'll post a bigger log later. (4x request timed out so far)

Provider: xs4all.nl

Edit : Well..... interesting.
Tracing route to eu.logon.worldofwarcraft.com [80.239.178.116]

over a maximum of 30 hops:

First 2 hidden for privacy.
3 6 ms 7 ms 6 ms 0.10ge-3-1-0.xr4.d12.xs4all.net [194.109.7.121]
4 7 ms 7 ms 7 ms 0.so-6-0-0.xr1.sara.xs4all.net [194.109.5.2]
5 7 ms 7 ms 7 ms so-7-0-0.nar1.AMS1.gblx.net [146.82.33.177]
6 16 ms 15 ms 16 ms ge2-1-10G.ar3.CDG2.gblx.net [67.17.105.234]
7 20 ms 20 ms 20 ms prs-b4-link.telia.net [213.248.98.121]
8 20 ms 21 ms 20 ms prs-tc-i2-link-telia.net [80.91.250.34]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
I'm able to login just fine right now,, perhaps the timeout should be set to a longer time.

Last edited by Zurgat : 10/05/07 at 1:48 PM.

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Old 10/05/07, 2:29 PM   #17
Overpowered
Glass Joe
 
Night Elf Rogue
 
Frostmane
Comcast Cable in the DC area, and I have been having the same issue. It has been driving me bonkers, but the overall DCs/Freeze rate has reduced significantly in the past few days.

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Old 10/05/07, 4:46 PM   #18
Zurgat
King Hippo
 
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Troll Rogue
 
Aszune (EU)
Ran that addon in Karazhan.
* DoTimer
* Recount
Seem to be the biggest spammers. Needlessly so i'm sure.

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Old 10/05/07, 5:07 PM   #19
Dontmindme
King Hippo
 
Dwarf Rogue
 
Icecrown
Another thing you could look for is Adware/Spyware. It's possible that you have something on your machine that periodically goes out to the net to update (to get new ads, or report where you have been surfing, whatever reason). If this kicks in while wow is running, internet radio is going and teamspeak, it may have given itself some sort of bandwidth priority and is choking out your other connections.

If you've ever played while a virus scan kicked on in the background , you'd know what I mean. Other than that, given that you are losing outside programs at the same time like Teamspeak and Internet radio, it sounds more like a connection problem (or a sound card issue given all of these use sound) rather than an addon or game conflict.

On the other hand, if you keep getting DC'd from wow, but Teamspeak carries on flawlessly, then it sounds more like a wow issue (be it addons or sloppy Blizzard coding).

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Old 10/05/07, 5:29 PM   #20
Maikel
Glass Joe
 
Blood Elf Paladin
 
Kirin Tor
I seem to be having this problem with World of Warcraft as of late too. I run it from Mac OSX, and have never really had that many problems with my connection.

However, my latency will go from 50-65ms to 1800ms now very randomly. It usually follows a big lag spike where my latency usually double or quadruples, and then the next lag spike makes me hit 1800ms and then it's followed by a disconnect.

I keep an eye on my bandwidth in and out but honestly the numbers tend to not mean much to me since I am not too familiar with networking and what not.

I even got rid of a few addons that were taking up the most memory such as Guild Calendar and Lightheaded that were eating quite a bit of memory. I am still at a loss if this is game related or not, however, after disconnects I can still run Vent with no problems so I am leaning towards it being not necessarily my connection's fault.

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Old 10/05/07, 5:33 PM   #21
Sepulture
Piston Honda
 
Human Rogue
 
Arathor
To echo the earlier poster, disable all sound and see if that makes a difference. The large change in 2.2 were the improvements in the sound engine. Disabling sound helped a number of my guild mates fps go from 4 fps back to 60.

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Old 10/05/07, 5:34 PM   #22
Whiteknight
Bald Bull
 
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Night Elf Warrior
 
Proudmoore
Originally Posted by koaschten View Post
Another idea would be to install http://files.wowace.com/FuBar_AddonS...mFu-r50367.zip and monitor your addon traffic, or people that send excessive amount of messages to the sync channels.
Is there a way to run this without installing the whole FuBar mod suite?

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Old 10/05/07, 5:55 PM   #23
ANSeranov
Piston Honda
 
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Draenei Shaman
 
Durotan
Last night I got D/C'd during Lurker at around 30%. I log back in, around 15%, and get D/C'd again. I log in AGAIN, around 2%, and my WoW freezes.

I have no idea what was causing it. I restarted WoW and it worked fine after that, but it was wierd. :x

(Additionally I was freaking out 'cause the Earring dropped and I wasn't sure if I could have it looted to me, but it ended up working. It was bogus tho, I love healing that fight and I felt useless just sitting there staring at the loading screen. >_<)

[Yuuzu] [85 Draenei Shaman][Durotan]
[Revii] [83 Draenei Death Knight][Durotan]
[Karina] [85 Draenei Paladin][Durotan]

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Old 10/05/07, 6:11 PM   #24
Brakar
Piston Honda
 
Human Priest
 
Doomhammer
I've also had a guildmate have issues like this that came down to issues with some wireless routers. His newer router worked fine with WoW pre-2.2 but since then he just couldn't stay connected for very long at all. Switching to an older wireless router has fixed it so he can play though his overall lag is higher than it was pre-2.2. He had already managed to turn off all sound so that wasn't the direct cuprit at least.

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Old 10/05/07, 6:15 PM   #25
Randor
Don Flamenco
 
Night Elf Warrior
 
Kilrogg
I just moved back to the US from Asia and had my first-ever DC last night in Hyjal.

One thing I have noticed is that my memory usage has skyrocketed since the patch. What used to be 30-40mb max was showing (via Fubar_Performance) 120 and above. Restarting Wow cleared it back to normal but it started skyrocketing once again. Outside of a raid, my MS and memory are about the same as pre-patch and pre-move.

Oddly enough, i also saw some off variances in FPS. On Gorefiend (prior to Hyjal), my FPS was going from 2fps to past 60.

I was thinking that the patch and recent changes to Ace2 mods might be giving me an incorrect reading but whatever it was, it sucked.

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